Adobe Encore Disc Burning

I've run across an issue in our lab where the Adobe Encore CS5 app failed to burn a DVD of a project. It gives an error of: "OSStatus Error = -5000". According to Google, this is an error that occurs when the filesystem can't write to a particular location.

After running FSEventer to watch where Encore wants to write, I find it trying to log the Video TS Layout inside it's own .app bundle!

When the user has full permissions to write, Encore creates this file: /Applications/Adobe Encore CS5/Adobe Encore CS5.app/Contents/MacOS/DualLayerVideoTSLayout.log

When a user does not have write permissions, Encore complains. There are a couple options to fix this;

1) Give the world write privileges

chmod o+w DualLayerVideoTSLayout.log

2) Change the group to your standard users group




chgrp staff DualLayerVideoTSLayout.log

or my favorite...

3) Symlink the log file to tmp

ln -fhs /tmp/DualLayerVideoTSLayout.log /Applications/Adobe Encore CS5/Adobe Encore CS5.app/Contents/MacOS/DualLayerVideoTSLayout.log

So if you ever run into Adobe Encore CS5 failing to burn, check this log out!